Family-Owned · Truck-Mounted · IICRC Certified
Professional Water Damage Restoration Services
Water damage restoration information for homes and businesses across the Permian Basin. Elite’s flood-remediation phone line is available 24/7 — call to describe the affected area and confirm dispatch availability.
✓The quote is the price — no surprise charges✓Owner-operated: the family in the reviews does the work✓Safe options for kids and pets✓Free, no-obligation quotes
★ 5.0 Google Rating IICRC Certified Best of Basin Winner
★★★★★
“We had an emergency flood situation in our new home.”
— David MillerIICRCCertified, trained technicians
WrittenJob-specific estimates
5.0 ★★★★★151 Google reviews
FreeNo-obligation quotes
Quick Answer
We work directly with your insurance company to simplify the claims process. Most residential water damage jobs are completed in 3–5 days from extraction through final drying verification.
Water damage doesn't wait, and neither do we. Whether it's a burst pipe at 2 AM, a water heater failure flooding your garage, or storm runoff seeping into your foundation, every minute counts. Standing water penetrates carpet, pad, drywall, and subfloor within hours — and mold can begin growing in as little as 24–48 hours in the Permian Basin's warm climate. The faster extraction begins, the more of your property and belongings can be saved.
Elite Carpet Cleaning provides full-service water damage restoration backed by IICRC certification and 40 years of combined experience. Our truck-mounted extraction systems remove hundreds of gallons per hour, and our commercial-grade dehumidifiers and air movers create controlled drying conditions that prevent secondary damage. We monitor moisture levels daily with professional-grade meters to ensure your structure dries completely — not just on the surface, but deep inside walls, subfloors, and carpet padding.
We handle everything from initial emergency extraction through final moisture verification and carpet reinstallation. We also document every step for your insurance company — moisture readings, photos, equipment logs, and drying progress — so your claim moves forward without delays. Our team has restored water-damaged properties across Midland, Odessa, Big Spring, Andrews, Monahans, and every community in between.
Choose your situation
What do you need help with?
Pick the one that sounds like your place. We’ve handled every one of these hundreds of times.
Who we help
Homeowners dealing with burst pipes, appliance leaks, or roof leaksCommercial property owners with flooding or plumbing failuresLandlords and property managers needing fast tenant-occupied restorationBusiness owners minimizing downtime after water intrusionCommunity centers, schools, and community buildings with water emergenciesInsurance adjusters needing documented, IICRC-certified restorationContractors needing water mitigation before rebuild work begins
★★★★★
“I am so satisfied with my carpet I feel I have new carpet again.”
— Shontell JohnsonWater heater failure dumping 40–80 gallons onto floors
Washing machine supply line ruptures while you're away
Roof leaks during Permian Basin thunderstorms and hail events
Toilet overflows and sewage backups (Category 3 water)
HVAC condensate line clogs causing ceiling and wall damage
Mold growth starting within 24–48 hours of unaddressed water
Swollen baseboards, buckling floors, and delaminating carpet
The family in the reviews is the crew at your door.Branded trucks, clear communication, and a cleaner home — without the sales pressure.
Why homeowners choose Elite
You’re letting someone into your home. Here’s who’s coming.
The Owners Do the Work
Choose the service page that matches the material or system instead of relying on a generic cleaning promise.
Equipment Rentals Can't Match
Professional tools, chemistry, agitation, extraction, and drying guidance are matched to the inspected condition.
Honest Recommendations
The team can explain which concerns require testing or an on-site look before a result is predicted.
On Time, In Touch
A final walkthrough gives you a chance to review the serviced area and ask care questions.
The difference professional water damage restoration makes
Why homeowners and businesses across West Texas choose Elite.
24/7 flood-remediation phone line for urgent water-damage calls
Truck-mounted extraction removes hundreds of gallons per hour
Commercial-grade dehumidifiers and air movers ensure complete structural drying
Daily moisture monitoring with professional meters prevents hidden mold growth
Full insurance documentation — photos, moisture maps, equipment logs, drying records
IICRC-certified technicians trained in water damage restoration (WRT)
Carpet, pad, and subfloor saved when extraction happens quickly enough
Prevents secondary damage: mold, warping, delamination, and structural compromise
Before you shop on price
Elite vs. the cheap alternative
Before you shop on price alone, here's what actually separates a real clean from a cheap one.
EliteRental / DIYCoupon special
Inspection Material and condition reviewedHomeowner assessmentAsk what is included
Equipment Selected for the service scopeConsumer rental unitConfirm equipment and method
Estimate Based on the actual job detailsRental, solution, and timeConfirm limits and add-ons
Spots and odors Source and material consideredGeneral-purpose productConfirm specialty treatment
Drying guidance Provided for the inspected jobVaries by extraction and conditionsAsk before scheduling
Completion Walkthrough and care questionsHomeowner reviewConfirm the service policy
Review the completed work and care guidance.
A final walkthrough is the right time to review the serviced areas, drying or care guidance, and any condition that needs continued monitoring.
Ask questions before the team leaves so the condition and recommended next steps are clear.
How our water damage restoration process works
A clear, step-by-step approach — no mystery, no upsell ambush.
1
Emergency Response & Assessment
Using moisture meters and thermal imaging, we map the full extent of water penetration — including behind walls and under flooring — to create a comprehensive restoration plan.
2
Standing Water Extraction
Our truck-mounted extraction systems remove standing water at rates exceeding 200 gallons per hour. We extract from carpet, pad, hard floors, and any accessible cavities. The faster we extract, the more materials can be saved rather than replaced.
3
Carpet & Pad Evaluation
We lift carpet to assess pad saturation and subfloor condition. Clean water (Category 1) damage often allows us to save both carpet and pad if we respond quickly. Gray or black water (Category 2–3) typically requires pad replacement and carpet sanitization or replacement.
4
Structural Drying Setup
We place commercial dehumidifiers and high-velocity air movers in a calculated pattern based on the affected area. These units run continuously to pull moisture from drywall, studs, subfloor, and concrete — bringing everything to documented dry standards within 3–5 days.
5
Daily Moisture Monitoring
Every day we return to take moisture readings at multiple points throughout the affected area. We log these readings and adjust equipment placement as needed. Drying is not complete until every reading falls within IICRC-established dry standards — surface dryness alone is not enough.
6
Final Verification & Reinstallation
Once all moisture readings confirm the structure is dry, we reinstall carpet, replace pad where needed, and clean all affected surfaces. We provide a complete documentation package for your insurance company including before/after photos, daily moisture logs, and equipment records.
What our customers say
Source-checked excerpts from Elite's Google Business Profile.
“
★★★★★
We had an emergency flood situation in our new home. He didn't leave our house until almost midnight. He saved our carpets!
David MillerGoogle Business Profile
“
★★★★★
I am so satisfied with my carpet I feel I have new carpet again. Thank you and your family for great service.
Shontell JohnsonGoogle Business Profile
“
★★★★★
Very professional, great service! Michael was able to get us scheduled next day for carpet cleaning. Very happy with results.
Marie LaraGoogle Business Profile
“
★★★★★
Carpet has been cleaned! Did amazing job! Father and son knocked it out the park. Highly recommend and will use them again!
Patrick CastilloGoogle Business Profile
Watch us work
See our water damage restoration process in action.
Serving all of West Texas
Water Damage Restoration across the Permian Basin.
Elite serves Odessa, Midland, and surrounding Permian Basin communities. Pick a published local page for area-specific details, or see all service areas.
See All Service AreasServices our customers combine
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Frequently asked questions
Common questions about our water damage restoration service.
Our flood-remediation phone line is available 24/7. Call with your address, water source, affected materials, and safety concerns so the team can confirm current dispatch availability and explain immediate next steps.
Wet carpet right now from a leak or flood?
That's a different job than a cleaning — and it can't wait. Call the 24/7 line and we'll walk you through what to do before we get there.
Ready for professional water damage restoration?
Call or use the online form to request an estimate for your cleaning or restoration project.
5.0 · 151 Google reviewsIICRC certifiedFamily-ownedFree estimates
★★★★★
“Carpet has been cleaned! Did amazing job!”
— Patrick Castillo