Professional Water Damage Restoration Services
Get fast help removing water and drying affected areas before the damage spreads.
Free estimate · No obligation · Clear quote before work begins
★★★★★4.9 Google Rating
IICRCCertified
2025 Readers’Choice
Quick Answer
What should you know before scheduling water damage restoration?
Water damage needs prompt assessment because moisture can move under flooring, into baseboards, and inside wall cavities beyond the visibly wet area. After the water source is stopped when it is safe to do so, Elite can inspect affected materials, extract standing water, measure moisture, remove unsalvageable material when required, and set a documented drying plan. The scope depends on the water source, affected materials, exposure time, and measured moisture. Elite provides water damage restoration for Midland, Odessa, and published service areas across the Permian Basin; request a job-specific estimate with the material, condition, access, and main concern.
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What are you dealing with?
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★★★★★
“I am so satisfied with my carpet I feel I have new carpet again.”
— Shontell JohnsonWater heater failure dumping 40–80 gallons onto floors
Washing machine supply line ruptures while you're away
Roof leaks during Permian Basin thunderstorms and hail events
The family in the reviews is the crew at your door.Branded trucks, clear communication, and a cleaner home — without the sales pressure.
Why homeowners choose Elite
You’re letting someone into your home. Here’s who’s coming.
Owner-Led, Family-Owned
Choose the service page that matches the material or system instead of relying on a generic cleaning promise.
A Process Matched to the Job
Professional tools, chemistry, agitation, extraction, and drying guidance are matched to the inspected condition.
Clear, Realistic Expectations
The team can explain which concerns require testing or an on-site look before a result is predicted.
Useful Details Before Scheduling
A final walkthrough gives you a chance to review the serviced area and ask care questions.
The difference professional water damage restoration makes
Why homeowners and businesses across West Texas choose Elite.
Assess visible and concealed moisture instead of relying only on surface appearance
Separate clean-water losses from contaminated or hazardous conditions that need different controls
Use extraction, air movement, dehumidification, and monitoring as the measured drying plan requires
Document affected materials, moisture readings, equipment, and material decisions for the agreed scope
Review the completed work and care guidance.
A final walkthrough is the right time to review the serviced areas, drying or care guidance, and any condition that needs continued monitoring.
Ask questions before the team leaves so the condition and recommended next steps are clear.
How our water damage restoration process works
The exact steps depend on the material, condition, access, and agreed scope; this is the general sequence the team uses to plan and explain the work.
1
Safety and Source Review
Confirm the water source, electrical and structural concerns, contamination category, access, and whether entry is safe.
2
Inspect and Extract
Map affected areas, remove standing water where appropriate, and evaluate flooring, walls, contents, and concealed pathways.
3
Set the Drying Plan
Place air movement and dehumidification equipment according to affected materials, conditions, and measured moisture.
4
Monitor and Document
Track conditions, adjust equipment when indicated, and confirm the agreed drying or material-removal endpoint with measurements.
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What our customers say
4.9 stars from 153 Google reviews · real feedback from Elite customers
Helpful service details
What to know before scheduling water damage restoration
Water damage is different from routine cleaning because moisture can move under flooring, into baseboards, cabinets, insulation, and wall cavities beyond what is visible. Electrical hazards, contaminated water, structural instability, or an active leak should be addressed safely before entry or cleanup.
After the source is stopped when safe, the response can include inspection, water-source classification, extraction, moisture measurement, material evaluation, removal of unsalvageable materials when required, and a documented drying plan.
The scope and timing depend on the source, affected materials, exposure time, measured moisture, access, safety, and current crew availability. Call with the address and immediate conditions so the team can explain the next appropriate step.
Watch us work
See our water damage restoration process in action.
Serving all of West Texas
Water Damage Restoration across the Permian Basin.
Elite serves Odessa, Midland, and surrounding Permian Basin communities. Pick a published local page for area-specific details, or see all service areas.
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Frequently asked questions
Common questions about our water damage restoration service.
Protect people first. Avoid electrical or structural hazards, stop the source only if it is safe, and do not enter contaminated water. Call with the address, source, affected materials, and immediate safety conditions.
The flood-remediation line accepts urgent calls, but dispatch depends on location, safety, weather, crew capacity, access, and current jobs. Call for a real-time availability confirmation rather than relying on a universal arrival promise.
No. The decision depends on water source, exposure time, carpet and pad condition, contamination, delamination, odor, substrate, and measured moisture. Contaminated or damaged materials may require removal.
Drying should be evaluated with appropriate moisture measurements and documented conditions, not appearance alone. The target and equipment plan depend on the affected materials and the surrounding environment.
Elite can document the agreed work and affected conditions. Coverage, deductibles, authorizations, and payment decisions belong to the property owner and insurer, so confirm requirements directly with the carrier.
Wet carpet right now from a leak or flood?
That's a different job than a cleaning — and it can't wait. Call the 24/7 line and we'll walk you through what to do before we get there.
Ready for professional water damage restoration?
Call or use the online form to request an estimate for your cleaning or restoration project.
4.9 · 153 Google reviewsIICRC certifiedFamily-ownedFree estimates
★★★★★
“Carpet has been cleaned! Did amazing job!”
— Patrick Castillo